Cancelation & Refund Policy

At Waed Health Store, we prioritize the health and safety of our customers. Due to the nature of the products we offer—such as medications, health, skincare, and personal care items—we have a strict No Refund Policy once payment is completed. However, you may cancel your order anytime before payment is processed.

1. Order Cancellation Before Payment
   You can cancel your order at any time before payment is made. Once your order is confirmed and payment has been processed, cancellations will no longer be accepted.

2. No Refunds After Payment
   Once payment is completed, we do not offer refunds on any purchases made through Waed Health Store. This includes all pharmaceutical products, health supplements, skincare items, and baby care products. Due to health and safety regulations, we are unable to accept returns or issue refunds, even if the product is unopened or unused.

3. Damaged or Defective Products
   If you receive a product that is damaged or defective, please contact our customer service team within 2 days of receiving the product. We will review each case individually and offer a replacement if deemed appropriate. Proof of damage or defect (such as photos) may be required to process any claims.

4. Exceptions
   In exceptional cases where a product is recalled or defective due to manufacturer error, we will work with you to resolve the issue. Please reach out to our customer service team for assistance.

Contact Us
If you have any questions or concerns about this policy, please contact us at:

Waed Health Store

Email: waed.na91@gmail.com
Phone: 0797239414